My PowerToGo Update (Cont’d.)
By this morning The Portable Consultant had received a response to his complaint to Lexar with regards to the failed update crashing his Lexar Lightning PowerToGo apps on a stick (see previous post).
The tech support response was amusing.
It suggested that I backup my data and re-install. In technical circles this is known as the Microsoft Solution for Everything, or MSE.
It was particularly humorous in the light of the fact that the only way to backup and restore the Lightning is with the Lexar software which I never installed because I felt it should have been free with the device. (I have since changed my mind about this).
Ok, so having a technical bent I understand these things and chose to ignore the standard advice and try to re-install the update again. Nothing to lose, right? After all, perhaps someone -unbeknownst to technical support- had fixed the update.
Sure enough, the update ran fine (although it looked different this time) and Power-to-Go powered up at last.
Yes, I have now purchased the Backup utility.
InstallAnything disappears
That’s not all, however!
I had purchased the Lexar InstallAnything utility. When the new PowerToGo utility started up I noticed InstallAnything was gone. In fact, I can no longer find it on the Lexar software site.
In its place is something called Argo. No one bothers to tell the users, but it appears that Argo has replaced InstallAnything.
Before I found that out I sent Technical Support an email asking where InstallAnything went. I’ll be interested to hear their response to that one.
Hi Ho!
-pmh
